For visitors at Heart Hospital of Austin at St. David's Round Rock Medical Center
Find all the information you need on our visitor information page, which offers guidelines and protocols to help you have a great experience while on our campus.
Visiting our heart hospital
We want your visit with your loved ones to go smoothly. Learn more about our hospital's visitor services, resources and policies.
Information for our visitors
Our team has compiled this information to answer frequently asked questions and address other concerns you may have during your visit.
Visiting hours at our hospital
To ensure you have the best experience possible, we ask that all visitors carefully review our visitation policy:
- Visiting hours are from 5:00am to 8:00pm.
- Visitors under 12 years of age must be accompanied by an adult.
- If your loved one is in pediatrics, neonatal intensive care unit (NICU), labor and delivery, surgery or end-of-life care, they are allowed one overnight visitor.
- One overnight visitor is allowed for patient advocates of the elderly, disabled or impaired.
- No more than two visitors are allowed in critical care units at one time.
- Up to four visitors are allowed at a time in all other care units.
Visitation restrictions
Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.